Policies

Privacy Policy

ContinuumX Research LLC (“ContinuumX Research,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website, products, and services.

Effective Date: July 27, 2026Last Updated: July 27, 2026

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you regarding your personal information.

By accessing our website or purchasing products from ContinuumX Research, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide when interacting with our website, including:

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Telephone number
  • Order history
  • Account information (if applicable)
  • Communications with our customer support team

We may also automatically collect certain technical information when you visit our website, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Date and time of access
  • Referring website
  • General geographic location derived from your IP address

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders
  • Communicate regarding purchases and customer support inquiries
  • Verify transactions and help prevent fraud
  • Improve our website, products, and customer experience
  • Maintain the security and functionality of our website
  • Comply with legal obligations
  • Respond to customer requests and inquiries
  • Send promotional communications if you have chosen to receive them

We do not sell your personal information.

3. Payment Processing

Payments made through our website are processed by one or more secure third-party payment processors selected by ContinuumX Research.

ContinuumX Research does not collect or store complete credit card, debit card, or other payment account information on its own servers. Payment information is transmitted directly to the applicable payment processor and is subject to that provider’s privacy policy, security practices, and terms of service.

We encourage customers to review the privacy policy of the applicable payment processor before completing a purchase.

4. Cookies & Similar Technologies

Our website may use cookies and similar technologies to improve website functionality, remember user preferences, maintain website security, and enhance the overall user experience.

As our website evolves, additional technologies may be implemented to improve performance, analyze website usage, or support customer communications. This Privacy Policy will be updated as appropriate to reflect any material changes.

Most web browsers allow you to manage or disable cookies through your browser settings. Disabling cookies may affect certain website functionality.

5. Information Sharing

ContinuumX Research does not sell or rent your personal information.

We may share personal information with trusted third-party service providers only as reasonably necessary to operate our business, including:

  • Payment processors
  • Shipping carriers
  • Website hosting providers
  • Website service providers
  • Fraud prevention providers
  • Professional advisors when required

These providers receive only the information reasonably necessary to perform their services.

We may also disclose information when required by applicable law or when reasonably necessary to protect our legal rights, customers, employees, or business operations.

6. Data Security

ContinuumX Research maintains commercially reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

Although we take reasonable measures to safeguard personal information, no method of electronic transmission or electronic storage can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Complete transactions
  • Provide customer service
  • Maintain business records
  • Comply with legal, accounting, and regulatory obligations
  • Resolve disputes
  • Enforce our agreements

When personal information is no longer required, it will be securely deleted or anonymized where reasonably practicable.

8. Your Privacy Choices

Subject to applicable law, you may request to:

  • Access the personal information we maintain about you.
  • Correct inaccurate personal information.
  • Request deletion of personal information, subject to applicable legal and business recordkeeping requirements.
  • Opt out of receiving promotional emails by using the unsubscribe link included within those communications.

Certain requests may be limited where ContinuumX Research is legally required or otherwise permitted to retain specific information.

9. Children’s Privacy

Our website and products are intended exclusively for adults engaged in lawful laboratory research.

We do not knowingly collect personal information from individuals under 21 years of age. If we become aware that personal information has been collected from an individual under 21, we will take reasonable steps to delete such information.

10. Third-Party Websites

Our website may contain links to third-party websites or services for your convenience.

ContinuumX Research is not responsible for the privacy practices, security, or content of third-party websites. We encourage users to review the privacy policies of any third-party websites they visit.

11. Changes to This Privacy Policy

ContinuumX Research reserves the right to modify or update this Privacy Policy at any time.

Changes become effective upon posting the revised Privacy Policy on this website unless otherwise stated.

Your continued use of the website after changes are posted constitutes acceptance of the updated Privacy Policy.

12. Contact Information

If you have any questions regarding this Privacy Policy or our privacy practices, please contact:

ContinuumX Research LLC

Questions? Reach us through the contact form, the fastest way to get a reply.